Patient Information
Everything you need to know about visiting us
Emergency
Call 000
Chest pain, breathing difficulties, severe bleeding, or stroke symptoms.
Hours
Contact
Quick links
After Hours Care Details
For after-hours medical care, call 13 SICK (13 74 25).
Home doctor visits. Available weeknights from 6pm, weekends from 12pm Saturday, and all day Sundays & Public Holidays.
Appointments
We see patients by appointment. Book online or call us on (02) 4288 2524.
Walk-ins are welcome but subject to availability. For urgent same-day appointments, please call early in the day.
Telehealth appointments are available for eligible patients. Just ask when you book.
Please give us at least 24 hours notice if you need to cancel. Late cancellations may incur a fee.
Fees & Payment
We are a private billing practice. Some bulk-billing exceptions may apply.
We accept EFTPOS, cash, and contactless payments. Medicare rebates are processed on the spot.
Our Services
General Health
Chronic disease management, care plans, health assessments.
Women & Children
Antenatal shared care, immunisations, development checks.
Mental Health
Care plans, counselling, and support services.
Preventive Care
Skin cancer checks, travel medicine, vaccinations, heart health.
Procedures
Minor surgery, wound care, iron infusions, ECGs.
Workplace Health
Pre-employment medicals, WorkCover.
Contacting Us
Phone
Our doctors can’t take calls while with patients, but reception will pass on your message. For medical advice, it’s best to book an appointment.
Great for booking enquiries. Please don’t email anything urgent or sensitive as it’s not secure. We’ll get back to you within 2 business days.
Test Results
Your doctor reviews all results. If something is urgent, we’ll call you. For routine results, please book a follow-up to discuss them. Results usually take 3–5 business days.
Social Media
Follow us for practice updates. We cannot provide medical advice or discuss your health via social media. Please call or book online for care.
Full copies of our communication and social media policies are available at reception.
Our Team
Dr. Conny Szenczy — General Practitioner
Dr. Rebecca Jiang — General Practitioner
Dr. Rada Germanos — General Practitioner
Dr. Ranjini Lakshminarasimhan — Skin Cancer Doctor
Dr. Daniel Buckingham — General Practitioner
Dr. Yi “Si Si” Zhou — General Practitioner
Dr. Nirusha Weultjes — Principal GP
Dr. Dhanushka De Silva — Psychiatrist
Jeremy Maksour — Registered Psychologist
Mary-Anne Cairns — Practice Nurse
Facilities
On-site Pathology
4Cyte Pathology, Mon–Fri 9am–2pm, Sat 9am–1pm
Accessibility
Wheelchair accessible with accessible parking and toilets
Interpreters
Available on request. Let us know when you book. We use TIS National (131 450).
Other Services
Home Visits
If you’re housebound and a regular patient, we may be able to visit you at home. Please call before 10am to arrange.
Medical Training
We train medical students and GP registrars as part of their education. You can choose whether a student is present during your consultation.
Getting Here
Parking available on Nudjia Road and in our car park
Unanderra Station on Central Rd — short walk
Privacy & Your Records
Your health information is kept secure and confidential in accordance with Australian privacy laws. We participate in My Health Record. If you need copies of your records, please ask at reception.
Feedback
We’d love to hear from you. If you have a suggestion or concern, please contact the practice on (02) 4288 2524.
If we haven’t been able to resolve your concern, you can contact the Health Care Complaints Commission on 1800 043 159.
Common questions
What are Helios Medical Rooms opening hours?
How do I book an appointment at Helios Medical Rooms?
What should I do for after-hours medical care?
Is Helios Medical Rooms bulk billing?
Does Helios Medical Rooms offer telehealth appointments?
Is there parking at Helios Medical Rooms?
What services does Helios Medical Rooms offer?
Is there pathology on site at Helios Medical Rooms?
Does Helios Medical Rooms have wheelchair access?
Are interpreters available at Helios Medical Rooms?
How do I get my test results from Helios Medical Rooms?
Does Helios Medical Rooms offer home visits?
What is the cancellation policy at Helios Medical Rooms?
What payment methods does Helios Medical Rooms accept?
Ready to Book an Appointment?
Our team is here when you need us.